Keeping ACC connected to the communities we serve

Two rangatahi engaging in a hongi.

We’re seeking new panel members to join our Sexual Violence Customer Advisory Panel.


ACC’s Customer Advisory Panels have a long history of supporting ACC to ensure we listen to the voice and stories of people across Aotearoa New Zealand.

The Sexual Violence Customer Advisory Panel connects ACC to the voices and needs of survivors of sexual violence and those who support them on their journey.

Together, they provide strategic, experiential, and technical advice to challenge, support, and enable ACC to strengthen prevention, equity, and services to improve outcomes for survivors and whānau now, and in the future. 

We’re currently welcoming expressions of interest for ACC’s Sexual Violence Customer Advisory Panel.

We need panel members who:

  • Are passionate about prevention of and response to sexual violence in Aotearoa.
  • Experience working with, or alongside, survivors of sexual violence, iwi, hapū and whānau.
  • A sound understanding of the sexual violence sector.
  • A sound understanding of the Integrated Services for Sensitive Claims.
  • Demonstrate the ability to share a variety of views, concerns, and feedback of others, including those of clients, providers, and suppliers of ACC’s services.
  • Have the confidence to actively join in helpful and open dialogue in a group setting.

All panellists will have wide knowledge and experience as a leader in the broader sexual violence sector.

This knowledge, experience, and leadership may be through their own experience as a survivor of sexual violence, as a family/whānau member of, or advocate for, survivors of sexual violence, or as an appointed leader and representative of a specific organization related to sexual violence.  

Panellists will also be selected to reflect cultural, age, gender, and geographic diversity, with intentional recruitment of members who represent Tangata Whenua, Pasifika, rainbow and takatāpui, and disabled communities.

ACC staff meet with a Māori partner.

Being on the panel

The panellists will join up to 11 others, and will be paid for their time, experience, and expertise. They'll contribute to our focus to be a pro-Tiriti o Waitangi and pro-Equity based organisation. Together, we’ll respond to sexual violence survivors’ needs, expectations, and aspirations. 

We will meet on a regular basis online to advise on relevant, important, and strategic initiatives and programmes (every 4-8 weeks for up to 3 hours). For example, the Sexual Violence Customer Advisory has an important advisory role in the evolution of the Integrated Services for Sensitive Claims (ISSC: ACC’s service to provide support to survivors of sexual abuse and assault).  

Overall, the Sexual Violence Customer Advisory Panel will be a critical ally and supporter of ACC to challenge, support, and enable us to strengthen prevention and deliver improved outcomes for survivors and whānau now, and in the future.

How to apply

Expressions of interest are open now and close on Wednesday 2nd August.  

There are different options for submitting your expression of interest; select the option that best suits you:  

  1. Submit your application online using the application form below by clicking 'Apply here'.
  2. Make a time to apply over the phone by emailing customeradvisoryprogramme@acc.co.nz
  3. Ask us about sending a video application by emailing customeradvisoryprogramme@acc.co.nz

Apply here or follow link via the QR Code below:

QR code for the application form.

Interviews with shortlisted candidates will take place online or over the phone during the week of 14th August. Panel member terms will commence shortly after.

You can find more information about our current panel members on our website.

Serious Injury, Sexual Violence, Older Persons Panels (acc.co.nz)

Contact us

If you have questions or feedback about the Customer Advisory Panels or this Expression of Interest, email us.

customeradvisoryprogramme@acc.co.nz