Our statistics
Find statistics on customer experience feedback, reach of injury prevention programmes, and how many claims we accept.
Request an OIA
If you can't find the statistics you're looking for, you can make an Official Information Request (OIA).
Official Information Act requests
Contact our Media team
Contact our Media team if you have questions, need additional comments, or interviews.
Phone 021 998 165
Email media@acc.co.nz
Topical statistics
Find statistics for topical events. Currently, you can find festive season and e-scooter injury stats on this page.
Home and community
Find statistics on injury claims relating to injuries at home, falls, and sensitive claims.
Sport and recreation
Find statistics on injury claims for injuries that happened while playing sport.
Road injury statistics
Find statistics on injury claims for accidents that happened on the road.
Work injury statistics
Find statistics on ACC claims for injuries that happened at work.
Customer experience feedback
We seek customer feedback and collect data on customer experience. This helps us improve the service we provide to everyone in New Zealand.
Injury prevention programmes
We collect data on how many people our injury prevention programmes reach. This helps us monitor them and know how effective they are.
Injury claim statistics
We collect data on all claims we receive. This includes how many claims we accept, where the injury happened, and how quickly we accept a claim for an injury.