Our branches in Auckland are closed at Alert Level 3. All other branches are open. Find more information on our COVID-19 section.
What we cover
Find out what we do and don't cover, treatment we can help pay for and what you need to know if you're travelling overseas or visiting New Zealand.
Getting a decision on your patient's claim
In most cases, we approve claims without further information. Sometimes we’ll ask for more information or look at evidence before we make our decision.
Getting set up online
Send invoices, claims and medical certificates to us faster and more securely. You can do this online using our system or your practice management system.