I'm injured
Kua whara ahau
What to do if you’re injured, types of injuries we cover, different ways we can support you, and getting help with a claim.


What to do if you're injured
Find out what you need to do if you're injured. Your health provider will make a claim on your behalf.
What we cover
Find out what we do and don't cover, treatment we can help pay for and what you need to know if you're travelling overseas or visiting New Zealand.
Types of ongoing support
If we cover your injury we can help with aids and equipment, childcare and education, transport, accommodation, and counselling and therapy.
Types of financial support
If we cover your injury we can help with payment if you can't work, have a permanent injury, move overseas, or if someone has died from an injury.
MyACC - manage your supports online
Manage your supports online. Call us if you want to use MyACC. Clients who need more or support may get an invite to use MyACC.
How we manage your claim
Find out how we manage and assess your claim, and make cover decisions.
Get or give independent help with claims
Get someone to talk to us for you, get independent support or give support as an advocate.
Make a complaint
If you have any concerns about a decision ACC has made or the service we’ve provided, you can make a complaint or discuss your concerns with us.
Preventing injury
Working with trusted partners and communities to keep you safe and prevent injuries throughout New Zealand.