Our contact centres will be closed on 25 and 26 December 2018, and 1 and 2 January 2019.
See what our hours are over the holiday period on our contact us page.

Using the right Read code

When you lodge a claim for a patient, you need to use a Read code that matches their diagnosis or type of injury. This helps us make sure we're covering the right injuries and to work out the type of support, treatment and rehabilitation your patient can get.

Find the right Read code

Our Read codes are integrated into our eBusiness gateway and most practice management systems. You can look them up and add them to your online claim form. Use the Read code that most accurately describes your patient’s injury.

List of all the Read codes

You can also check our lists of commonly used Read codes:

Read codes in physiotherapy
Read codes in chiropractic
Read codes in osteopathy

If you can’t find the right Read code

If you can’t find a Read code to match your diagnosis, use code Z. Give us a written diagnosis and we'll find the best-matched code for the injury you described.

If your patient has more than one injury

Each injury should have its own code. If your patient has more than one injury, record the most severe or complex injury first. The other injuries should then be in order starting from the least severe or complex.

Last published: 12 December 2018