Our contact centres will be closed on 25 and 26 December 2018, and 1 and 2 January 2019.
See what our hours are over the holiday period on our contact us page.
Getting prior approval for further treatment
You may need to get prior approval from us before we can fund more treatment for your patient. Find out when you’ll need prior approval and how to get it.
Sort out a problem with your claim
If you’re unhappy with a decision we’ve made, there are a few different people you can talk to. You can also make a complaint or have the decision reviewed.