Our contact centres will be closed on 25 and 26 December 2018, and 1 and 2 January 2019.
See what our hours are over the holiday period on our contact us page.

Home Health and service providers How to provide your services

Health and service providers

How to work with us. More about contract options, lodging claims, what we'll pay for, and invoicing. Supporting treatment safety and patient recovery.

How to provide your services Getting set up online Lodging claims Treatment and recovery Invoicing us Supporting treatment safety Reporting health and safety incidents Provider updates

Register with us as a health provider

If you want to offer services to our clients you need to register with us first. This includes treatment providers, registered health professionals and locums.

Working under a contract

We work with suppliers under different contracts. Find out if we have a contract for the services you offer, how the contracts work and how to apply.

Providing therapy for sensitive claims

If you want to provide therapy for sensitive claims, you'll need to apply to become a named provider on an ISSC supplier's contract.

Contact our provider relationship team

Your Engagement and Performance Managers, Strategic Partners and Team Managers will work with you as a health provider or supplier to understand how we work.

Understanding your responsibilities

As a health provider registered with us, you have certain responsibilities when providing treatment. This includes privacy, rehabilitation and clinical records.