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• Using the right Read code

  Find the right Read Code for your patient’s injury to record on their claim. Each read code has a trigger number telling you how many treatments we’ll pay for.

• Recovery services directory

  This page provides high level information about the range of services available to ACC kiritaki (clients) to support them in their recovery from a covered injury.

• Lodging a claim for a patient

  Everything you need know about lodging a claim for your patient. This includes checking the type of claim and the forms you need to provide.

• Johnny’s story: Helping others after a life-changing injury Te kōrero a Johnny: E āwhina ana i ētahi atu i muri mai i te wharanga nunui rawa

  After breaking his neck in a surfing accident at 22, Johnny Bourke has gone on to achieve a stellar academic career. His story shows what's possible if you never give up.

• ‘I didn’t know if he survived’: Quadriplegic reconnects with life-saving heroine

  Inspirational quadriplegic Jason Ross broke his neck in a car crash in 1988. Nearly four decades later, he’s finally re-connected with the woman who helped save his life.

• Jacinta’s story: Bouncing back from a serious gym injury

  Mother-of-eight Jacinta O’Donohue nearly broke her neck in a nasty fall at the gym. With the support of ACC, she’s made a full recovery and has some good advice for other gym goers.

• Rise in ACL injuries hitting local football hard

  Rates of Anterior Cruciate Ligament (ACL) injuries are on the rise in female football – which the Hibiscus Coast women’s team knows all too well. They're now big advocates of the NZ Football Performance and Prevention programme.

• Martin’s story: Gaining a new lease on life after nearly losing a foot Te kōrero a Martin: E takahi ana i tētahi ara hou nō muri mai i te poronga o te waewae

  The award-winning career of well-known foodie Martin Bosley was abruptly brought to a halt by serious injury. His mental health suffered but he now feels like his ordeal may have been a blessing in disguise.

• James’ story: ‘One injury can have a big consequence’

  A workplace injury kept petrolhead James Dunlop out of his rally car and impacted his employment. But our support helped him recover and he’s now enjoying being back behind the wheel.

• Request an independent review

  You can apply for a review of decisions we make about your claim or levy invoice.

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