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• Our privacy notice

  We know your privacy is important to you. Handling your information with care and respect is important to us, too.

• Supporting materials
• Claim approval

  Here are your next steps if we've confirmed your claim has been approved.

• Claim approval text message now shows claim number

  We’ve made an improvement to our claim approval notification process. Most kiritaki (clients) will now receive a text message from us instead of a posted letter.

• Work with us as an Outsourced Clinical Advisor
• Onboarding smaller businesses to ProviderHub

  We’re rolling out ProviderHub to small and medium sized businesses from February 2025. If you’re one of those businesses, we’ll email you before the end of December about what this means for you.

• Getting prior approval for further treatment for allied health providers

  You may need to get prior approval from us before we can fund more treatment for your patient. Find out when you’ll need prior approval and how to get it.

• Paying levies if you own or drive a vehicle

  All motor vehicle owners pay the Motor Vehicle levy, including car owners, truck drivers and motorcyclists. It covers injuries that happen on our roads.

• ACC Pricing Review 1 July 2025

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