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I'm injured | Kua whara ahau

An injury can have a big impact on your life and those close to you. We care, and we’re here to support your recovery.

  • What to do if you're injured
  • What we cover
    • Injuries we cover
    • Injuries we don’t cover
    • Treatment we can help pay for
    • If you're a New Zealander injured overseas
    • If you're a visitor injured in New Zealand
    • Using rongoā Māori services
  • Types of ongoing support
    • Getting aids and equipment
    • Help at home
    • Transport and getting around
    • Childcare and education support
    • Travelling for treatment
    • Counselling and therapy
  • Types of financial support
    • Getting paid if you can't work - weekly compensation
    • Getting back to work after an injury
    • Keep getting payments if you move overseas
    • Financial support if you have a permanent injury
    • Financial support if someone has died from an injury
  • MyACC - manage your recovery online
    • About MyACC
    • Trouble registering or logging into MyACC
    • Register for MyACC
    • Get tips for using MyACC
  • How we manage your claim
    • How we make cover decisions based on legislation
    • How we assess claims
    • Explaining your claim information
    • How we’ll support you if you’re injured
    • How we protect sensitive claims information
  • Get or give independent help with claims
    • Giving someone authority to act on your behalf
    • Giving support as an advocate
    • Get independent support
  • Make a complaint
For business | Mā ngā pakihi

We're here for all businesses in Aotearoa New Zealand. Find out about the levies you pay, cover options, invoicing, and workplace health & safety initiatives.

  • Understanding levies if you work or own a business
  • Update your business details
    • Change my details
    • If you're no longer in business
  • If you've received an invoice from us
    • Understanding your levy invoice
    • Explaining your levy invoice
    • Ways to pay your levy invoice
    • Calculating your levies
    • Estimate your levy
    • Sort out a problem with your levy invoice
  • MyACC for Business - manage your account and levies online
    • About MyACC for Business
    • Get tips for using MyACC for Business
    • Account access for agents and advisors
    • Giving someone access to your levy account
    • MyACC for Business updates
  • Understanding your cover options
    • Cover for self-employed
    • Cover for shareholder-employees
    • Cover for employers
    • Optional cover - CoverPlus Extra (CPX)
    • Joining the Accredited Employers Programme (AEP)
    • Find an Accredited Employer
    • Find a workplace safety auditor
  • How your claims history affects your levy invoice
  • Working with us to manage employee injuries
    • What to do when an employee is injured
    • Income for your employee if they can't work
    • Supporting your employee's recovery at work
  • Business updates
    • Experience Rating updates
  • Workplace health and safety
    • Keeping you healthy and safe at work
    • Tools for staying healthy and safe at work
    • Workplace injury prevention subsidies
    • Workplace injury prevention grants
Health providers | Ngā whare hauora

Find what you need to make working together easy. Learn more about our contracts, invoicing and supporting patient treatment and recovery.

  • Getting started
    • Quick guides
    • Key contacts
  • How to provide your services
    • Register with us as a health provider
    • Working under a contract
    • Providing therapy for sensitive claims
    • Contact our provider relationship team
    • Understanding your responsibilities
    • How we support quality and resolve issues
    • Working with us as a rongoā Māori practitioner
  • ProviderHub
    • Learn about ProviderHub
    • Get ready for ProviderHub
    • Features of ProviderHub
  • Working with us using our digital services
  • Lodging claims
    • Lodging a claim for a patient
    • Using the right read code
    • Sending patient notes
    • Updating or changing a claim
    • Getting a decision on your patient's claim
    • Using SNOMED Clinical Terms
    • Understanding claims and cover
    • Occupational noise induced hearing loss claims
  • Treatment and recovery
    • Getting prior approval for further treatment for allied health providers
    • Referring a patient for rehabilitation
    • Issuing medical certificates and return to work
    • Work type detail sheets
    • How we support clients throughout their recovery
    • Supporting safer treatment
  • Invoicing us
    • Paying you for your services
    • How to invoice us
    • Sort out a problem with a payment
  • Provider news and events
    • Provider news
    • Watch and learn webinars
    • Provider email updates
    • Weekly claims data
    • Innovation fund
  • Evolving the ISSC
  • Kaupapa Māori health services
  • Maternal birth injuries
  • Reporting health and safety incidents
About us Mō mātou
Preventing injury Te kaupare wharanga
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