Skip to main content
Skip to top level navigation
Skip to footer
ACC Homepage
Menu
Search
Search acc.co.nz
Online services
Contact us
Resources
Newsroom
I'm injured
Kua whara ahau
What to do if you're injured
Injuries we cover
What we cover
What we don’t cover
Treatment we can help pay for
If you're injured overseas
If you're injured visiting New Zealand
Supporting your recovery
Returning to work
Getting aids and equipment
Help at home
Transport and getting around
Childcare and education support
Travelling for treatment
Counselling and therapy
Our new way of supporting you when you’re injured
Types of financial support
Getting paid if you can't work
Keep getting payments if you move overseas
Financial support if you have a permanent injury
Financial support if someone has died
Getting help with your claim
Make a complaint or sort out a problem with your claim
How we make cover decisions
How we assess claims
Explaining your claim information
Giving someone authority to act on your behalf
Giving support as an advocate
Get independent support
Preventing injury
Te kaupare wharanga
In your community
On the road
Sexual violence
Sport and recreation
Trips and falls
Traumatic brain injuries
Making treatment safer
About us
Ā mātou mahi
Who we are
What we do
Minister, CEO and Executive
ACC Board
Part of our community
Our history
How levies work
What your levies pay for
Paying levies if you own or drive a vehicle
The levy setting process
Media team
Our investments
Our research
Ethics Panel
How we collect and use your information
How we use claim information
How we use information to match you to the right support
Statistics on our claims
Customer Advisory Panels
Serious Injury, Sexual Violence, Older Persons Panels
Scheme Customer Advisory Panel
Māori Customer Advisory Panel
Corporate documents
Working at ACC
For business
Mā ngā pakihi
If you've received an invoice from us
Why you've received an invoice
Update your business details
If you're no longer in business
Explaining your invoice
Paying levies
Paying levies if you work or own a business
Estimate your levy
Calculating your levies
Ways to pay levies
Managing levies
Manage your business online
Account access for agents and advisors
Giving someone access to your levy account
Sort out a problem with your levies
Choosing the best cover option
Types of cover for self-employed
Standard cover for employers
Joining the Accredited Employers Programme (AEP)
Find a workplace safety auditor
How your claims history affects your levies
Managing employee injuries
What to do when an employee is injured
Income for your employee if they can't work
Working with us to get your employee back to work
Workplace health and safety
Keeping you healthy and safe at work
Workplace injury prevention grants
Workplace injury prevention subsidies
Helping to buy aid equipment for your workplace
Helping to pay for workplace safety training
Tools for staying healthy and safe at work
Helping to buy crush protection devices for quad bikes at work
Helping to access health and safety advisory services
Business updates
MyACC for Business updates
Health and service providers
Ngā kaituku hauora me ngā kaituku ratonga
How to provide your services
Register with us as a health provider
Working under a contract
Providing therapy for sensitive claims
Contact our provider relationship team
Understanding your responsibilities
Getting set up online
Lodging claims
Who can lodge claims for different injuries
Lodging a claim for a patient
Using the right Read code
Sending patient notes
Updating or changing a claim
Getting a decision on your patient's claim
Using SNOMED Clinical Terms
Treatment and recovery
Getting prior approval for further treatment for allied health providers
Referring a patient for rehabilitation
Issuing medical certificates and return to work
Work type detail sheets
How we support clients throughout their recovery
Invoicing us
Paying for patient treatment
How to invoice us
Sort out a problem with a payment
Supporting safer treatment
Reporting health and safety incidents
Provider updates
Newsroom
Resources
Contact us
Online services
Search acc.co.nz
Home
Resources
Feedback
