Some of our online services, including MyACC, will be down for maintenance over the Easter period. Please plan ahead. Learn more

How we collect and use your information

We collect and use personal and health information to identify ways we can enhance improve our services and better anticipate your needs.

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How we use claim information

We use claim information to help understand your needs and to make sure we offer you the right services.

How we use information to match you to the right support

We use automated matching to make it easier for you to engage with us and get the right support.

Generative Artificial Intelligence (Gen AI)

Leveraging Generative Artificial Intelligence (Gen AI), we are aiming to enhance efficiency and improve client services.