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I'm injured Kua whara ahau

What to do if you're injured What we cover

Injuries we cover Injuries we don’t cover Treatment we can help pay for If you're a New Zealander injured overseas If you're a visitor injured in New Zealand Using rongoā Māori services

Types of ongoing support

Getting aids and equipment Help at home Transport and getting around Childcare and education support Travelling for treatment Counselling and therapy

Types of financial support

Getting paid if you can't work - weekly compensation Getting back to work after an injury Keep getting payments if you move overseas Financial support if you have a permanent injury Financial support if someone has died from an injury

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How we manage your claim

How we make cover decisions based on legislation How we assess claims Explaining your claim information How we’ll support you if you’re injured

Get or give independent help with claims

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For business Mā ngā pakihi

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If you've received an invoice from us

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MyACC for Business - manage your account and levies online

About MyACC for Business Get tips for using MyACC for Business Account access for agents and advisors Giving someone access to your levy account MyACC for Business updates

Understanding your cover options

Cover for self-employed Cover for shareholder-employees Cover for employers Optional cover - CoverPlus Extra (CPX) Joining the Accredited Employers Programme (AEP) Find an Accredited Employer Find a workplace safety auditor

How your claims history affects your levy invoice Working with us to manage employee injuries

What to do when an employee is injured Income for your employee if they can't work Supporting your employee back to work

Workplace health and safety

Keeping you healthy and safe at work Tools for staying healthy and safe at work Workplace injury prevention subsidies Workplace injury prevention grants Habit at Work tool

Business updates

Health providers Ngā kaituku hauora me ngā kaituku ratonga

How to provide your services

Register with us as a health provider Working under a contract Providing therapy for sensitive claims Contact our provider relationship team Understanding your responsibilities How we support quality and resolve issues Working with us as a rongoā Māori practitioner

Working with us using our digital services Lodging claims

Lodging a claim for a patient Using the right Read code to lodge and update claims Sending patient notes Updating or changing a claim Getting a decision on your patient's claim Using SNOMED Clinical Terms Understanding claims and cover

Treatment and recovery

Getting prior approval for further treatment for allied health providers Referring a patient for rehabilitation Issuing medical certificates and return to work Work type detail sheets How we support clients throughout their recovery

Invoicing us

Paying you for your services How to invoice us Sort out a problem with a payment

Supporting safer treatment Reporting health and safety incidents Provider news Provider updates Kaupapa Māori Health Services

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How we collect and use your information

How we collect and use your information

We collect and use personal and health information to identify ways we can enhance improve our services and better anticipate your needs.

How we use claim information

We use claim information to help understand your needs and to make sure we offer you the right services.
How we use information to match you to the right support

We use automated matching to make it easier for you to engage with us and get the right support.

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