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What to do if you're injured Injuries we cover

What we cover What we don’t cover Treatment we can help pay for If you're injured overseas If you're injured visiting New Zealand

Supporting your recovery

Returning to work Getting aids and equipment Help at home Transport and getting around Childcare and education support Travelling for treatment Counselling and therapy

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Getting paid if you can't work Keep getting payments if you move overseas Financial support if you have a permanent injury Financial support if someone has died

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Sort out a problem with your claim How we make cover decisions How we assess claims Explaining your claim information Giving someone authority to act on your behalf Giving support as an advocate

Preventing injury

Keeping you safe In your community On the road Sexual violence Sports and recreation Trips and falls Traumatic brain injuries Making treatment safer

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Paying levies

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Managing levies

Manage your business account online Account access for agents and advisors Giving someone access to your levy account Sort out a problem with your levies

Choosing the best cover option

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How your claims history affects your levies Managing employee injuries

What to do when an employee is injured Income for your employee if they can't work Working with us to get your employee back to work

Workplace health and safety

Keeping you healthy and safe at work Workplace injury prevention grants Workplace injury prevention subsidies Helping to buy aid equipment for your workplace Helping to pay for workplace safety training Tools for staying healthy and safe at work

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Health and service providers

How to provide your services

Register with us as a health provider Working under a contract Providing therapy for sensitive claims Contact our provider relationship team Understanding your responsibilities

Getting set up online Lodging claims

Who can lodge claims for different injuries Lodging a claim for a patient Using the right Read code Sending patient notes Updating or changing a claim Getting a decision on your patient's claim Using SNOMED Clinical Terms

Treatment and recovery

Getting prior approval for further treatment for allied health providers Referring a patient for rehabilitation Issuing medical certificates and return to work Work type detail sheets

Invoicing us

Paying for patient treatment How to invoice us Sort out a problem with a payment

Supporting treatment safety Reporting health and safety incidents Provider updates

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Preventing injury

Working with trusted partners and communities to keep you safe and prevent injuries throughout New Zealand.

Keeping you safe In your community On the road Sexual violence Sports and recreation Trips and falls Traumatic brain injuries Making treatment safer

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