Pasifika Advisory Panel

The Pasifika Advisory Panel supports ACC’s strategic direction, development, and delivery of services for Pasifika.

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    About the Pasifika Advisory Panel

    The story of Pasifika peoples in Aotearoa continues to evolve. We want Pasifika to engage with ACC when they need us, but we know there are barriers that exist. To change this, we’re embarking on a journey to do a better job of serving Aotearoa’s unique and diverse Pasifika communities.

    The Pasifika Advisory Panel exists to help ACC achieve that goal. The panel will support ACC’s strategic direction, development, and delivery of services for Pasifika. It will help ensure services are accessible and equitable for Pasifika fanau and communities in Aotearoa.

    Their collective expertise will contribute to our ability to support Pasifika fanau by:

    • enabling Pasifika to access their full entitlement of support, service, and independence
    • engaging Pasifika in culturally responsive and respectful ways, and
    • sharing, advocating and promoting Pasifika culture as a source of innovation and creativity at ACC.

    Our Pasifika Advisory Panel members represent a range of organisations and individuals. Members are selected to advise and advocate the aspirations of Pasifika and their fanau.

    Panel members 

    Panel member Profile

    Faulalo Fiso (Chair)

    Taulalo has over 20 years’ experience in senior roles within the public and private sectors with a strong track record of success in strategy development, implementation, improving equity, community and stakeholder engagement, whilst driving business and organisational performance.

    Taulalo has an extensive range of public sector, commercial, education and health experience. He previously held leadership roles as Head of the New Zealand Institute of Sport, and New Zealand College of Massage, Director Community Partnerships, Capital Coast District Health Board, National Pacific Manager ACC, and is currently the Director Pacific, Ministry of Social Development. Talulalo brings this wealth of strategic, operational and health expertise that will greatly benefit the Pasifika Advisory panel.

    Shana Malio – Satele (Deputy Chair) 

    Shana currently holds the role of Locality lead for Southseas Healthcare for Otara-Papatoetoe. The localities model is the Health NZ model of care. Southseas is South Auckland-based and one of the largest Pasifika providers of health care services nationally.

    Shana has an extensive background including previously working in the ACC Strategic Investments team.

    Given Shana's extensive provider, community, and health background, Shana brings a broad range of skills and knowledge that will add value and benefit the Pasifika Advisory panel.

    Tuifaasisina Savai’inaea Neta Tomokino

    Neta has an extensive provider background both professionally and from personal experience. She is a Specialist Kaitūhono (Pasifika) for Disability Abuse Prevention and  Response Team. This is an initiative through Ministry of Whaikaha and People First.  She also has a ministerial appointment to provide a lay perspective to the Southern Health and Disability Ethics Committee. 

    Neta attended ACCs stakeholder engagement fono (meetings) representing her employer, NZ Health group. Neta has also cared for and holds enduring POA for her disabled brother and elderly mother.

    Neta brings a broad range of knowledge from the health sector. Through her provider experience in servicing Pasifika clients, she brings an in-depth knowledge of challenges Pasifika clients have with access and navigation of ACC services and entitlements.

    Vivien Pole

    Vivien is currently a Senior Advisor Pacific Health for ProCare Health Ltd. ProCare is NZs largest Public Health Organisation (PHO). Vivien’s current role focusses on closing the gaps and achieving health outcomes for Pacific through strategic advice.

    Vivien has completed her MBA and Masters in Health Leadership both at Auckland University. Vivien is Tongan and brings a broad and strategic range of commercial health knowledge to the Pasifika Advisory panel.  

    Vincent Tuioti

    Vincent is Regional Director – Pacific Health Te Manawa Taki for Health New Zealand – Te Whatu Ora, commencing the role in August 2023. The Pacific Health team is an integral part of the new Health NZ structure, established to ensure equitable health outcomes for Pacific people and a future where Pacific families live longer and healthier lives. The Pacific team leads the implementation of Ola Manuia – the Pacific Health plan.

    Prior to joining Health NZ, Vincent was part of the ACC team. Vincent had an integral role in claims management and Short Term Claims Centres, he led the inaugural Short Term Claims Centre established by ACC in 2000. Vincent played a key role in the development of Short Term Claims Centres, return to work and return to independence initiatives. Vincent played a major role in establishing the ACC Pasifika Advisory Panel and the ACC Moana Pasifika network. Vincent was also at the forefront of national stakeholder engagement fono’s which led to the creation of the current ACC Pasifika framework.

    Vincent is a proud Samoan who grew up in South Auckland, he remains a loyal supporter of the Blues and Warriors.

    Faamoetauloa Po’e Jerome Mika

    Jerome is employed with Mika Consultancy. He has extensive commercial experience in governance, working with Pasifika stakeholders, Pasifika communities, and helping to develop Pasifika responsiveness plans.

    Jerome also provides advice/advocacy services to Cause Collective, Counties District Police, and the NZ Income Insurance Scheme (NZIIS) as a Pacific consultant.

    Jerome’s broad reach into Pasifika communities, overall Pasifika work and commercial knowledge, and his recent membership on the NZIIS steering committee will be beneficial to the panel.

    Terms of reference

    The TOR define the purpose governance, roles and responsibilities of the Pasifika Panel.

    Pasifika Advisory Panel terms of reference 

    Contact us

    If you have questions or feedback about the Pasifika Advisory Panel, email us.

    Email CustomerAdvisoryProgramme@acc.co.nz

    Last published: 30 April 2024