Office closures due to extreme weather events.

Our Whangarei, Gisborne, Rotorua, Tauranga and Whakatane offices will be closed on Wednesday 21 January and Thursday 22 January 2026. This decision was made following advice from Civil Defence Emergency Management (CDEM) and local authorities. They are scheduled to reopen on Friday 23 January 2026. 

Customer Advisory Panels

Customer Advisory Panels support us to improve access, experiences, and outcomes for injured people and their whānau.

Family washing car

Rongoā Māori Advisory Panel

The Rongoā Māori Advisory Panel supports ACC to improve access, experience and outcomes by promoting rongoā Māori for the benefit of our kiritaki (clients) and whānau (extended family).

Sexual Violence Advisory Panel

The Sexual Violence Advisory Panel connect ACC to the voices and needs of clients and those who support them on their journey.

The Crowd

The Crowd is a group of volunteers from across Aotearoa New Zealand who give us feedback on the design of different services and products.