Christmas and New Year opening hours and pay dates
We have reduced hours over the holiday period and are closed on public holidays. Your payments from us may be paid early. See more details.
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Here are your next steps if we've confirmed your claim has been approved.
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We know your privacy is important to you. Handling your information with care and respect is important to us, too.
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You may need to get prior approval from us before we can fund more treatment for your patient. Find out when you’ll need prior approval and how to get it.
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The Sensitive Claims Service provides support, assessment, and treatment services for kiritaki (clients) who have experienced sexual abuse or assault covered by the Accident Compensation Act 2001 and have a mental injury caused by that act of sexual abuse or assault.
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All motor vehicle owners pay the Motor Vehicle levy, including car owners, truck drivers and motorcyclists. It covers injuries that happen on our roads.
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We’re excited to share that we’ve published a list on our website of suppliers approved to deliver group-based therapy through the Sensitive Claims Service.
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We've recently finalised new cover guidance for surgical mesh injuries, which allows previously declined claims the opportunity to be reassessed.
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We’re rolling out ProviderHub to small and medium sized businesses from February 2025. If you’re one of those businesses, we’ll email you before the end of December about what this means for you.