Most of our offices are now open and a Vaccine Pass is not required. Locations remaining closed: Hutt Valley, Porirua, Masterton, Greymouth, Alexandra, Whakatane, Whanganui.

Search results for ‘ACC883’

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Concussion service referral (ACC883)

Refer a patient to a concussion rehabilitation service.
doc 171 KB | Published June 2018

Referring a patient for rehabilitation

If your patient is ready for the next steps in their recovery, you can refer them to a rehabilitation programme. You’ll need to get pre-approval from us first.

Concussion service criteria (ACC883a)

Criteria for referring a patient to a concussion rehabilitation service.
pdf 209 KB | Published June 2020

Learn about ProviderHub

Use ProviderHub to invoice us, look up claim and invoice information, request treatment extensions, submit a sensitive claim engagement form - and more.

Improving how our clients receive payments

We’ve been busy making improvements to streamline our client payments system. Find out how we're making it easier to receive ACC payments.

Paying you for your services

If you’re treating a patient for an injury we cover, we’ll contribute to the cost of treatment. Find out what treatment services we’ll pay for and how much.

ProviderHub - coming soon

If you're using our self-service digital platforms (like eBusiness gateway), early next year you'll have access to a new hub.

Issuing medical certificates and return to work

Doctors and nurses will issue a medical certificate if a patient with an injury can’t work. Find out what we need to know and how to help them return to work.

Updating or changing a claim

You can fix small errors in a claim form after you’ve submitted it. You can also change the initial diagnosis or add a new one.

Lodging a claim for a patient

Everything you need know about lodging a claim for your patient. This includes checking the type of claim and the forms you need to provide.
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