ACC Independent Review – How to Request a Review of Your Claim or Levy (ACC33)
Apply for a Review of an ACC Decision
If you disagree with a decision ACC has made about your claim, you can apply for a formal, independent review. To do this, you’ll need to complete and submit the ACC33 form (Application for Review).
What Happens When You Apply for a Review?
Once you submit your ACC33 form:
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We will try to resolve the issue with you early in the process.
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If no agreement is reached, an independent reviewer (not employed by ACC) will be assigned.
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The reviewer will organise a review hearing, which may be held in person, online, or over the phone.
During the hearing, the reviewer considers:
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All the information related to your case
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Relevant ACC legislation
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Written submissions from both you and ACC
After the hearing, the reviewer will issue a decision. They may rule in your favour or in favour of ACC.
Other Options Before Applying
If a formal review doesn’t feel right for your situation, you may wish to consider these alternatives:
These options may help resolve your concerns without a formal review.
How to Complete the ACC33 Form
You need to complete a separate form for each review you want to apply for.
What You’ll Need:
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Details of the ACC decision you're reviewing
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Your reasons for disputing the decision
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Any supporting information you want to include
Completing the form takes about 10 minutes, depending on how much detail you provide.
Note: This online form cannot be saved, so we recommend having all your information ready before you start.
Time Limits for Review Applications
You must apply for a review within 3 months of the date on your ACC decision letter.
We may accept late applications in some situations — for example, if something outside your control stopped you from applying in time. You can explain your reason in the form.
Important: We can't extend the deadline for:
Levy-related reviews
Applications where the applicant is an employer
Need Help?
If you need help completing the form:
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Contact the person at ACC who has been assisting you with your claim or levies, or
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Call us on 0800 101 996
Your Privacy
ACC is committed to protecting your personal information. We follow:
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The Privacy Act 2020
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The Health Information Privacy Code 2020
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The Official Information Act 1982
You can learn more in ACC’s Privacy Policy.