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• Reminder: named provider application for Sensitive Claims Service closes 2 August

  The last day for named service providers to apply to deliver services under the new Sensitive Claims Service contract is 2 August 2024

• Sexual Violence Advisory Panel

  The Sexual Violence Panel represent the voice of these three groups to help us improve our services.

• Getting ready to lodge maternal birth injury claims

  We're making changes to some of our contracts so providers can lodge claims and provide treatment.

• Claim approval text message now shows claim number

  We’ve made an improvement to our claim approval notification process. Most kiritaki (clients) will now receive a text message from us instead of a posted letter.

• Using our claims data

  We're releasing our datasets on data.govt.nz. Anybody can use and share it.

• Apply for a review (ACC33)

  If you want to independently review a decision we’ve made about your claim or your levies you can apply for a review.

• Changing the way we work with General Practice

  ACC is changing the way we work with General Practice. We've developed a high-level concept which we are now seeking feedback on.

• Reporting suspected fraud

  If you suspect someone is misleading ACC, acting illegally, or if you see or hear something suspicious, tell us about it.

• View non-work claims online and get notified about work claims

  You’ll now be able to access to real-time information about employee injury claims for accidents that happened both at work and elsewhere. With this information, you’ll be able to start the conversation earlier with your injured employee and support them

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