Christmas and New Year opening hours and pay dates
We have reduced hours over the holiday period and are closed on public holidays. Your payments from us may be paid early. See more details.
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If you’re having problems with an invoice or payment, find out what you can do. You’ll see a reason code on your remittance advice that will give more detail.
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Experience Rating impacts a business' Work levy. Invoices can receive a discount, loading, or remain the same depending on health and safety performance.
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People who have a permanent impairment from a covered physical or mental injury are entitled to an independent impairment assessment.
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If we’re providing cover for your employee’s injury and they need time off work or can’t work normal hours or duties, we can help with their income.
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Award-winning comedian Nick Rado headlines an all-star line-up – including Courtney Dawson, Kajun Brooking and Wilson Dixon – who are travelling to Hawke’s Bay for a pair of Farmstrong Comedy Night Shows.
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Our Annual Report shows we accepted 2.04 million new injury claims in 2023/24, supported injured people with over $4 billion of treatment and rehabilitation services, and paid almost $3 billion of compensation payments, our Annual Report shows.
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We spent more than $44 million last year helping people recover from snow sports-related activities. Now we're challenging people to take a moment to consider the risk of injury.
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Para archer Paul Wallace and coach Garry Porter have made some huge gains in Paul’s first year in the sport, with support from the Paralympics NZ LevelUp programme. Supported by ACC, LevelUp helps coaches gain skills to coach disabled athletes.
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We are closed on public holidays and weekends and have reduced operating hours over the Christmas holidays.
If your weekly compensation is due on a public holiday, we’ll pay you earlier.