Due to current adverse weather conditions, our sites in Tauranga, Whakatane, Gisborne, Rotorua, and Hastings will be closed to staff and public on 13 April 2026. If you need support, please contact us.
Search results for ‘sensitive claims’
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With our partners, we’ve invested in programmes to support Kiwis in being safe on the road.
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If you or the child you care for have an injury covered by us, we may be able to help support the child’s care and education.
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If you received a contract variation that took effect on 1 July, you should now be invoicing at the new rates for services.
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There’s a clinical pathway to help clinicians to identify and manage head injuries in children who don’t need hospital admission.
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If you have an injury covered by ACC, you may be able to get help around your home. This is so you can make a fast and safe return to your everyday activities.
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If ACC covers your injury, we can help if you need equipment, like crutches, a wheelchair, hearing aids, glasses or artificial limbs.
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Whakamātūtū is currently accepting referrals for clients in the Wellington region.
Whakamātūtū opened in central Wellington in March 2024, and is a six-week day programme for people with moderate mental injury diagnoses, including mood disorders, PTSD, depression, anxiety, and personality disorders. -
You’re in business if you’re an employer, self-employed or a contractor. You need to let us know if you’ve ceased trading as this affects your invoice.
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Unfortunately, the technology available for the hotline did not align with our other communication platforms, making the line difficult to maintain from a business and operational perspective. Read more.