Christmas and New Year opening hours and pay dates
We have reduced hours over the holiday period and are closed on public holidays. Your payments from us may be paid early. See more details.
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Find links to our monthly provider update emails and stay on top of what's happening in our provider space.
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The tender for the two new Home & Community Support Services contracts closed in October 2023 and we have since reviewed submissions.
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Learn how you can support kiritaki (clients) as we move to the new Sensitive Claims Service contract.
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If you are no longer self-employed or contracting, you can use the form below to let us know so we can cease your account.
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As a provider working under contract with us, you must report health and safety incidents using this form.
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We’re reviewing and updating the registration information we hold about you in our systems. If action is required by you, our Provider Vendor Registration (PVR) team will reach out to you.
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If you want to access the information ACC holds about you, you can request a copy of your claim file, which contains information about your claims.
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Community guidelines, disclaimer, copyright and conditions of use for ACC's social media accounts.
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We use claim information to help understand your needs and to make sure we offer you the right services.
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As levies are paid by all New Zealanders, we want to make your levies as fair as possible – we review levies every two years and make changes to reflect this.