Christmas and New Year opening hours and pay dates
We have reduced hours over the holiday period and are closed on public holidays. Your payments from us may be paid early. See more details.
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ACC is changing the way we work with General Practice. We've developed a high-level concept which we are now seeking feedback on.
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From 1 July, the Provider 0800 number will be updated so a provider can enter an extension number directly to speak to an ACC recovery partner and avoid the current verification process on the Client 0800 line.
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pdf 140 KB | Published February 2025Download
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pdf 814 KB | Published February 2025Download
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As part of making it easier for you to work with us, we want to continually improve the way we communicate and share information with healthcare suppliers and providers.
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We’ve added new functionality to MyACC for Business that will allow you, as an agent or advisor, to set up a payment plan on behalf of your clients.
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The new ICPMSK service has launched with eight suppliers
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If you’re having problems with an invoice or payment, find out what you can do. You’ll see a reason code on your remittance advice that will give more detail.