Christmas and New Year opening hours and pay dates
We have reduced hours over the holiday period and are closed on public holidays. Your payments from us may be paid early. See more details.
Search results for ‘COVID-19 Vaccination Claims Update -’
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We have a range of videos and webinars for health providers that cover everything from the fundamentals of working together successfully to more complex topics.
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Learn about your responsibilities as a health provider registered with us and providing treatment to our clients.
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Important deadline: 31 May 2025 is the last day to transition claims to the Sensitive Claims Service
This is our final reminder that all kiritakimust be transitioned from the Integrated Services for Sensitive Claims (ISSC) to the Sensitive Claims Service by no later than 31 May 2025. This is to ensure continuity of care and to help effectively manage the flow of kiritaki over to the new service.
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We use claim information to help understand your needs and to make sure we offer you the right services.
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Find out how ACC manages and assesses your claim, and makes cover decisions.
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ACC claims in relation to terror attack Ngā kerēme ki ACC e pā ana ki te mahi whakawehi a te kaiwhakatumatuma
We have received a number of media requests for information on claims relating to the Christchurch terror attack.
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Addressing the root causes of family and sexual violence in Pasifika communities is the aim of the Atu-Mai violence prevention programme, run by Le Va in collaboration with ACC.
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We love being in, on and around the water. But our data shows we are hurting ourselves at a record rate.
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In most cases, we approve claims without further information. Sometimes we’ll ask for more information or look at evidence before we make our decision.