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How we evolved the Integrated Services for Sensitive Claims

ACC's Integrated Services for Sensitive Claims (ISSC) has been providing support to many survivors of sexual abuse and assault since 2014.

Grant’s story: ‘It was like I’d been shot’

For anyone planning a golf trip with mates, one Auckland man has a cautionary tale. And he’s far from alone. Last year, we accepted over 11,000 claims for golf injuries.

Reducing traumatic brain injuries (TBI)

Traumatic brain injuries (TBI) affect many people in New Zealand. We want to create awareness and reduce the number, severity and impact of TBIs.

Paris’ story: 'It was like someone had shot me in the leg'

Rising star Paris Lokotui had just been included in the Silver Ferns training squad when a serious knee injury threatened her career. She is now a big advocate of the NetballSmart injury prevention programme, which ACC supports Netball New Zealand to run.

Updating Accident Compensation Hearing Assessment Regulations Kei te whakahoungia ngā ture a te ACC e pā ana ki te mahi whakamātautau taringa

‘There’s no need to beat yourself up every week’ Kaua e patu i a koe anō i ia wiki

Tradies are welcoming ACC's investment into preventing construction injuries.

Age no barrier for touch rugby player He tau noa te tau ki te kaitākaro pā whutupōro

Looking after his body has seen keen touch rugby player Barry Clausen keep on achieving his fitness - and team goals - at the age of 74.

Finn’s story: ‘I can do 99 per cent of what I used to’

The life of keen sportsman Finn Murphy changed when his leg was amputated after a motorbike accident. Now a member of the ACC-supported Para Sport Collective, he’s targeting a place at the Paralympics.

Process for ACC revoking claim cover

ACC's process for revoking claim cover.

pdf 551 KB | Published February 2021

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ACC Voice of the Customer Model review

A review of ACC's Voice of the Customer model, conducted by Martin Jenkins.

pdf 1.7 MB | Published April 2018

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