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• Giving support as an advocate

  You can give ACC clients informal advice on their claim, based on your own experiences or expertise. Find out how to become an advocate.

• Pricing review and changes from 1 July 2026

  We’ve now completed our latest review and will be adjusting some contracted rates effective from 1 July 2026. Variation letters will be issued for affected contracts, and suppliers must formally accept these variations for the new rates to apply.

• Supporting existing kiritaki through the transition

  Learn how you can support kiritaki (clients) as we move to the new Sensitive Claims Service contract.

• How we evolved the Integrated Services for Sensitive Claims

  ACC's Integrated Services for Sensitive Claims (ISSC) has been providing support to many survivors of sexual abuse and assault since 2014.

• Changes to Accredited Employer monthly claim file submission

  We're changing the way Accredited Employers (AE) and their third party administrators (TPA) upload AE monthly claim files.

• How we use claim information

  We use claim information to help understand your needs and to make sure we offer you the right services.

• Invitation to community hui – Home safety assessment and modification opportunity
• Escalated Care Pathways (ECP) pilot continues to show positive benefits

  ECP continues to produce encouraging evidence and showing positive benefits for health providers and patients.

• Physiotherapy Market Review – Findings and Next Steps
• Join the new ISSC Evolution Working Group

  Apply to join our new ISSC Evolution Working Group.

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