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The Crowd is a pool of volunteers from across Aotearoa New Zealand who provide feedback to ACC on the design of different services and products.
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What's tripping us up? How Kiwis are falling over He aha te take e taka ana tātou? Ngā āhuatanga e pā ana ki ngā takanga ki Aotearoa
We're proactively publishing our 2018 statistics on injuries resulting from people falling over. Read on to find out about the top trends.
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Internal review of ACC’s new case management model released Kua whakaputaina te arotake motuhake mō te tauira whakahaere kaupapa hou o ACC
After a review by our internal team, we're releasing our Post-Implementation Review of our new case management model.
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We’re working to improve wellbeing and create the changes needed to achieve safe, inclusive communities free from family violence and sexual violence.
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Our new online platform MyACC makes it easier for you to access support and information about your claim.
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Learn how to apply for the new Sensitive Claims Service contract as a supplier and as a named service provider to a contract.
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ACC's predictive modelling tool is to help identify clients that need extra help and how ACC can help them with their recovery.
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In December 2021, we hosted an online hui to canvas the issues we are collectively facing in the delivery of support through the Integrated Services for Sensitive Claims (ISSC).
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How we use algorithms to improve customer experience Te whai i ngā nuka hei whakapai ake i te wheako o te kiritaki
ACC is following new government guidelines to increase transparency about how ACC uses customer data.