Christmas and New Year opening hours and pay dates

We have reduced hours over the holiday period and are closed on public holidays. Your payments from us may be paid early. See more details.

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  • If you’d like to know more about the invoice you’ve received, we’ve included some handy links to pages that contain helpful information.

  • Our new Dunedin building has celebrated its official opening. Built in partnership with Ngāi Tahu Property, the Ōtepoti building represents a significant milestone for ACC and those who call Dunedin home.

  • We know your privacy is important to you. Handling your information with care and respect is important to us, too.

  • If you have a sensitive claim, it can be particularly important to know how ACC protects your information and respects your privacy.

  • Former farmer Cory McKinnon says the Kiwi ‘she’ll be right’ attitude needs to change. After suffering a life-changing injury, he’s encouraging farmers to stop and think before operating machinery or completing other tasks.

  • We need to know if there are any changes to your business, as it may affect how much you pay in levies. Find out what changes we need to be aware.

  • CEO of Construction Health and Safety New Zealand (CHASNZ), Chris Alderson is passionate about making building sites safer across the motu. He explains how funding from ACC will help make sure our construction workers return home safely every day.

  • Non-effective communication from customers means we need to restrict how, when, or why you can communicate with us. This is known as a communication plan.

  • You can also make a complaint with us or through an independent organisation.

  • Stay safe online from scammers. Learn about the types of communication we send you and how to spot a scam. If in doubt, check it out.

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