Most of our offices are now open and a Vaccine Pass is not required. Locations remaining closed: Hutt Valley, Porirua, Masterton, Greymouth, Alexandra, Whakatane, Whanganui.

Get or give independent help with claims

Get someone to talk to us for you, get independent support or give support as an advocate.

  • Giving someone authority to act on your behalf

    You can choose someone to talk to us about your claim on your behalf. You can give them authority in a number of ways, and give different levels of access.

  • Giving support as an advocate

    You can give ACC clients informal advice on their claim, based on your own experiences or expertise. Find out how to become an advocate.

  • Get independent support

    The organisations below are independent of ACC and can offer you free advice about ACC claims. You’re welcome to contact any of them directly.