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Get or give independent help with claims

Get someone to talk to us for you, get independent support or give support as an advocate.

  • Giving someone authority to act on your behalf

    You can choose someone to talk to us about your claim on your behalf. You can give them authority in a number of ways, and give different levels of access.

  • Giving support as an advocate

    You can give ACC clients informal advice on their claim, based on your own experiences or expertise. Find out how to become an advocate.

  • Get independent support

    The organisations below are independent of ACC and can offer you free advice about ACC claims. You’re welcome to contact any of them directly.