Contact our provider help team
What we do
We can help you understand how we work, and how our policies and processes relate to you.
Resolving issues together
Our resolving issues together document explains how we work in partnership with you to address any issues you may have working with our recovery teams.
Contact us
Send your query through to our provider help team and we'll respond within two business days.
If you’re contacting us about a serious event or there is the potential for high risk, notify us immediately by calling our Provider Contact Centre, number below the form.
Please do not use any client details within this form, other than claim number.
We know your privacy is important to you. Handling your information with care and respect is important to us, too. To understand how we handle your personal information, read our privacy notice.