Contact our provider relationship team

Engagement and Performance Managers and Strategic Partners work with health providers to understand how we work, and how our policies and processes relate to you.

Resolving issues together explains how Engagement and Performance Managers work in partnership with you to address any issues you may have working with our recovery teams.

Resolving issues together

Find an Engagement and Performance Manager

Engagement and Performance Managers:

• manage the relationship between ACC and health providers
• monitor performance
• help health providers understand our policies and processes, and your obligations when working with our clients.

We have Engagement and Performance Managers in various locations around New Zealand: 

Auckland and Northland

Tina Nikoia
Located Albany
Phone 09 448 9872
Mobile 021 513 910
Email tina.nikoia2@acc.co.nz

Antoinette Cooke
Located Albany
Phone 09 448 9836
Mobile 027 281 1879
Email antoinette.cooke@acc.co.nz

Sonya Iszard
Located Henderson
Mobile 027 233 5038
Email sonya.iszard@acc.co.nz

Paula Polkinghorne
Located Newmarket
Phone 09 354 8398
Mobile 027 233 5039
Email paula.polkinghorne@acc.co.nz

Shelly Jones
Located Manukau
Phone 092515071
Mobile 021721054
Email shelly.jones3@acc.co.nz

Waikato

Dianne Jopson
Phone 07 848 7326
Mobile 027 478 1674
Email dianne.jopson@acc.co.nz

Bay of Plenty and Coromandel

Aaron Gardner
Phone 07 579 0305
Mobile 027 246 3796
Email aaron.gardner@acc.co.nz

Mary Higham
Phone 04 494 5023
Mobile 027 491 8939
Email mary.higham@acc.co.nz

Hawkes Bay and Gisborne

Timothy Robertshaw
Phone 06 873 0225
Mobile 027 675 3033
Email timothy.robertshaw@acc.co.nz

New Plymouth, Whanganui and Palmerston North

Rochelle Doyle
Phone 06 759 0715
Mobile 021 718 843
Email rochelle.doyle@acc.co.nz

Greater Wellington region including Wairarapa

Geoff Mercer
Phone 048054161
Mobile 027 281 2262
Email: geoff.mercer@acc.co.nz

Thomas Percy
Phone 04 816 7384
Mobile 021 728 509
Email: thomas.percy@acc.co.nz

Nelson and Marlborough

Ally Emerson
Phone 03 545 7836
Mobile 027 434 8906
Email ally.emerson@acc.co.nz

Canterbury and West Coast

Leigh Aston
Phone 03 335 1583
Mobile 021 704 672
Email leigh.aston@acc.co.nz

Tracey Brunie
Phone 03 335 1642
Mobile 027 344 6381
Email tracey.brunie@acc.co.nz

Kate Holmes
Phone 03 335 1536
Mobile 021 736 523
Email kate.holmes2@acc.co.nz

Otago and Southland

Kylie Brown
Phone 03 440 0227
Mobile 027 286 7865
Email kylie.brown@acc.co.nz 

Find your local Strategic Partner

Strategic Partners can talk to you about our vision and look for opportunities for us to collaborate and innovate.

Northern

Feala Afoa
Phone 09 250 6670
Mobile 021 539 267
Email feala.afoa@acc.co.nz

George Arnold
Phone 09 250 6637
Mobile 027 276 6565
Email george.arnold@acc.co.nz

Waikato

Julie Wilson
Phone 07 848 7227
Mobile 021 707 337
Email julie.wilson@acc.co.nz

Central

Julie Yee
Phone 04 816 5825
Mobile 021 714 956
Email julie.yee@acc.co.nz

Southern

Paul Abernethy
Phone 03 335 1565
Mobile 021 242 4296
Email paul.abernethy@acc.co.nz

Contact a Team Manager

You can get in touch with any of our team's manager if you need to.

Engagement and Performance Team Managers

Matthew Wolfenden
Phone 06 350 7549
Mobile 021 547 180
Email matthew.wolfenden@acc.co.nz

Olivia Banks
Phone 09 354 8452
Mobile 021 670 328
Email olivia.banks2@acc.co.nz 

Update your details

Let us know any time your contact details change, including if you move clinics.

You can email us updated contact details:

Email registrations@acc.co.nz