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• Diane’s story: Fracture service helps deal with life-changing fall

  This year got off to a bad start for Diane Alder, a nasty fall leaving her with a fractured arm and a shock osteoporosis diagnosis. But the ACC-supported Fracture Liaison Service is helping her get through a challenging time.

• User support
• About MyACC for Business

  With MyACC for Business you can update your details, check what you owe and access claims reports anytime.

• Claims approval process: documents released Te tukanga whakamana kerēme: kua puta ngā tuhinga

  We've published key documents detailing our new claims approval process.

• Reporting suspected fraud

  If you suspect someone is misleading ACC, acting illegally, or if you see or hear something suspicious, tell us about it.

• If you are due a refund

  If you’ve paid too much on your ACC levy, you get a refund. We work it out automatically and pay it directly into your bank account.

• Get tips for using MyACC

  Find out how to use MyACC, the fastest and easiest way to manage your ACC claim.

• Applying for weekly compensation

  If you’re injured and can’t do the job you were doing before your injury, you may be able to get weekly compensation. This is financial support that helps replace some of your lost income while you recover.

• Understanding your levy invoice

  When you file a tax return Inland Revenue passes your details on to us so we can invoice you for levies.

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