Search results for ‘sensitive claims’
945 results found
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If you have a sensitive claim, it can be particularly important to know how ACC protects your information and respects your privacy.
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After more than three years of engagement with providers, suppliers, sector groups, agencies and professional bodies, our new Sensitive Claims Service contract was launched on 1 December 2024.
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We’re going to market with the new Integrated Services for Sensitive Claim (ISSC) contract on 2 April 2024
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pdf 273 KB | Published October 2025Download
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pdf 191 KBDownload
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The service schedule provides complete details about all aspects of the Sensitive Claims Service contract.
pdf 916 KB | Published November 2025Download -
These guidelines provide information to help providers create reports under the Sensitive Claims Service. The guidelines should be used in conjunction with the instructions in the report templates.
pdf 513 KB | Published September 2025Download -
The operational guidelines provide information to help providers deliver the Sensitive Claims Service and should be read alongside the service schedule.
pdf 1.3 MB | Published December 2025Download -
pdf 739 KB | Published November 2025Download
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pdf 175 KBDownload