Online servicesIn response to COVID-19 we’re closing our branches, but we’re still here to help. Find more information on our COVID-19 section.
Counselling and therapy
We can help pay for counselling and therapy sessions if you need support after a physical injury. Find a counsellor in your area who can support your needs.
If you've experienced sexual violence
If you've experienced sexual violence, you can use the Find Support website to find a therapist. This support is fully funded and you can start whenever you're ready. There are also services available for your family and whānau.
You can also choose to use one of our counsellors listed below if you have an accepted sensitive claim.
If you need counselling support after a physical injury
We can approve and help pay for up to ten counselling sessions. You may have to pay for part of your sessions. Ask your counsellor about costs when you arrange your appointment dates and times.
If you need more counselling sessions
If your counsellor thinks you need more sessions after you’ve finished, they'll let us know. We'll work with you to make sure you get the right support you need.
Find a counsellor
Find a counsellor in your area that specialises in providing the support you need.
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{{c.Address}}Contact us
If you have any questions or need help with finding a counsellor, contact our claims team.
Phone 0800 101 996
Our Sensitive Claims Unit
Are experienced in helping people affected by sexual violence, and know our counsellors.
Phone 0800 735 566
Email sensitiveclaims@acc.co.nz