Our contact centres will be closed on 25 and 26 December 2018, and 1 and 2 January 2019.
See what our hours are over the holiday period on our contact us page.
Sort out a problem with your claim
If you’re unhappy with a decision we’ve made, there are a few different people you can talk to. You can also make a complaint or have the decision reviewed.
Sort out a problem with your levies
If you have a problem with your levy, talk to our business team first. If you're still unhappy, you can make a complaint or have a decision reviewed.