Learn about proposed changes to secondary care
Join us on 16 June 2026 for our next online market webinar. We’ll be discussing the key changes we’re proposing to how secondary care services are delivered and updating you on what we’ve heard from the sector as part of the detailed design phase.
This work is the next step in our efforts to strengthen how we commission secondary care services to support better recovery outcomes for injured people and a sustainable Accident Compensation Scheme. It’s an important part of our Turnaround Plan.
One of the key changes we’re proposing is developing a new triage and assessment service, which would replace the current Clinical Services for kiritaki (clients) with musculoskeletal injuries. The new service would strengthen eligibility and referral processes to ensure only those who really need specialist care receive secondary care services.
As part of the design process, we’ve been engaging with the sector at different stages and are seeking feedback through short surveys, meetings with suppliers, professional bodies, and the Musculoskeletal Secondary Care Clinical Advisory Group.
During our market engagement event, we’ll share:
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more details about the new service and what it will mean for providers and kiritaki
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a summary of the feedback we’ve received from the sector
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what the proposed changes mean for our Clinical Services, Elective Services, and High‑Tech Imaging contracts
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key dates for the upcoming contract tenders.
Event details:
Tuesday 16 June 2026
12:00pm to 1:00pm