ProviderHub making it easier to work with ACC

Released 05/06/2026

With the closure of eBusiness Gateway over Easter weekend, ProviderHub brings invoicing, claims, and other key digital tasks into one secure, easy-to-use service. There are now more than 16,000 active customers using ProviderHub.

Please note: ProviderHub is not designed to replace a Practice Management System (PMS). You should continue using the ACC services through your PMS. If you are uncertain what tasks you can complete for ACC in your PMS, please contact your PMS support/help desk.

  • Do you use the ACC32 treatment extension request form on the ACC website?

If yes, to submit these forms, please contact ACC to onboard to ProviderHub, unless your PMS system has this option.

  • Do you invoice and/or check claim, invoice, or payment details with ACC?

If yes, please use your PMS, or if your PMS does not have this functionality, please contact ACC to onboard ProviderHub.

  • Do you use one of these systems?

If you use AC Connect (Invoice Direct), Gensolve, MyPractice, or SubmitKit, you do not need to join ProviderHub, please continue to use your PMS.

  • Do you use Medtech Evolution or indici?

If yes, keep an eye out for an email regarding changes that may affect you over the coming weeks. In the meantime, continue to use your PMS and the ACC paper remittance service if needed.

See our ProviderHub resources to learn more about this service: 
Find out more about ProviderHub

Need to join ProviderHub and haven’t received your onboarding email? 
Let us know by contacting accproviderhub@acc.co.nz or phone 0800 222 994

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