Christmas and New Year opening hours and pay dates
We have reduced hours over the holiday period and are closed on public holidays. Your payments from us may be paid early. See more details.
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Learn about your responsibilities as a health provider registered with us and providing treatment to our clients.
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If you’re a provider working under contract, you need to report health and safety incidents to us. Find out why, what to report and how to report it.
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Our Living My Life service contract offers an opportunity to provide comprehensive support to clients, enabling them to participate meaningfully in everyday living, community, and employment activities. The service aims to enhance clients' quality of life, choice and control by fostering independence and integrating natural community supports.
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For online ACC45 claim submissions, we’ve made enhancements to further align gender representations with the current Stats New Zealand Standard. The current ‘Gender Diverse’ category has been updated to read as ‘Another Gender’.
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Last week we emailed the smaller businesses who will start using ProviderHub in early 2025. These are businesses who only use eBusiness Gateway to work with us. The email doesn’t require any action, but it’s a chance for those businesses to consider their own plans and who will be their ProviderHub administrator.
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General practitioners (GPs), nurse practitioners, and medical specialists can issue medical certificates. Get an introduction to medical certification.
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It’s important to use our urgent process appropriately when contacting our Assisted Recovery Team. This will ensure any risks to the client’s health or safety can be escalated quickly and appropriately.