Search results for ‘sensitive claims’
945 results found
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Information on how ACC stores claims information and ACC staff access to sensitive claims information. Including copies of the ACC Code of Conduct, Code of ACC’s Claimant’s Rights and the Whole of Person and Allocation Rules.
pdf 483 KB | Published October 2021Download -
Guidelines on the support available to ACC clients with a sensitive claim.
pdf 493 KB | Published September 2022Download -
Important deadline: 31 May 2025 is the last day to transition claims to the Sensitive Claims Service
This is our final reminder that all kiritakimust be transitioned from the Integrated Services for Sensitive Claims (ISSC) to the Sensitive Claims Service by no later than 31 May 2025. This is to ensure continuity of care and to help effectively manage the flow of kiritaki over to the new service.
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Questions and answers from the May 2023 ISSC engagement sessions
pdf 264 KB | Published July 2023Download -
Find out how ACC manages and assesses your claim, and makes cover decisions.
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Data on Maori clients who have engaged in sensitive claims counselling.
pdf 274 KB | Published March 2023Download -
Count of Māori clients with sensitive claims lodged between 1 January 2016 and 30 June 2021, broken down by region of client residential address.
pdf 368 KB | Published October 2021Download -
Information about the viewings and complaints regarding sensitive claims access.
pdf 719 KB | Published August 2022Download -
Learn how you can support kiritaki (clients) as we move to the new Sensitive Claims Service contract.