Due to current adverse weather conditions, our sites in Tauranga, Whakatane, Gisborne, Rotorua, and Hastings will be closed to staff and public on 13 April 2026. If you need support, please contact us.
Search results for ‘service schedule’
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Our new Dunedin building has celebrated its official opening. Built in partnership with Ngāi Tahu Property, the Ōtepoti building represents a significant milestone for ACC and those who call Dunedin home.
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The Crowd is a pool of volunteers from across Aotearoa New Zealand who provide feedback to ACC on the design of different services and products.
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The Rongoā Māori Advisory Panel helps ACC improve access, experience, and outcomes by promoting rongoā Māori for clients and whānau
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ACC is a Crown entity. It's governed by a Board that is responsible to the Minister for ACC. The Chief Executive reports to the Board.
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ACC’s self-service online platform is now operational for most clients following the discovery of apparent fraudulent activity. For those still unable to use MyACC, we’re continuing to provide support via our branches, contact centre and email.
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We’re pleased to announce new and reappointed members of the ACC Rongoā Māori Advisory panel, who are joining us for a two-year term.
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Claim data and customer feedback information now online Kei te ipurangi ngā raraunga mō ngā kerēme me ngā urupare a ngā kiritaki
Information about types of injury, how quickly ACC accepts a claim, and how people rate ACC is now available online.