Due to current adverse weather conditions, our sites in Tauranga, Whakatane, Gisborne, Rotorua, and Hastings will be closed to staff and public on 13 April 2026. If you need support, please contact us.
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We’ve updated our travel policy, to clarify our position on provider travel and ensure all providers are meeting their responsibilities
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If you received a contract variation that took effect on 1 July, you should now be invoicing at the new rates for services.
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Service providers who provide non-counselling services will be able to deliver services to kiritaki (clients) under the new Sensitive Claims Service contract, launching 1 December 2024.
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All Request for Applications (RFAs) submitted by the close date have now been evaluated
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You’re in business if you’re an employer, self-employed or a contractor. You need to let us know if you’ve ceased trading as this affects your invoice.
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We have agreed with Physiotherapy New Zealand (PNZ) to co-commission an independent pricing review.
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The tender for the new Sensitive Claims Service contract is now closed for suppliers. All applicants will be notified of the outcome of their application by no later than 2 September 2024.
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We are currently experiencing significant delays with processing names provider applications for the Integrated Services for Sensitive Claims (ISSC) contract.