Kaupapa Māori solutions

We’re developing solutions to protect the wellbeing of whānau and provide New Zealanders with greater choice in accessing health services when they are injured.

Grandparents and tamariki standing in front of marae

Our understanding of kaupapa Māori solutions: indigenous, localised, whānau-centred solutions designed by Māori, with Māori, underpinned by tikanga and delivered by providers who identify as Māori, primarily for Māori, but available to all.

Mahi tahi

Working together

We are working with Māori specialists to establish new ACC kaupapa Māori solutions that enable whānauto live well and, if injured, access services that are culturally safe and appropriate.

Tō mātou tūāpapa

Our foundation

ACC data shows Māori are more likely to experience serious life changing injuries, but are 36% less likely to lodge a claim with ACC compared to non-Māori. Supporting Māori to lodge claims with ACC helps people get better faster and return to their everyday lives. 

So, to do better for Māori, and all New Zealanders, we need to do things differently. 

We want to ensure New Zealanders have options in the rehabilitation and prevention initiatives available to them. We recognise that localised approaches to designing and delivering services is the best way to meet the specific needs of hapori (community) and support them to participate fully in their hauora and oranga .

Tērā e whāia ana

What we're seeking

We're seeking to design:

  • kaupapa Māori initiatives with a focus on the prevention of sexual violence through the promotion of mana-enhancing and tapu-enriched relationships 

  • kaupapa Māori hauora and rehabilitation services with a focus on supporting kiritaki with complex injuries and a high level of need (including, but not limited to, kiritaki who have experienced serious injuries and sexual violence). 

Once the design of these solutions are approved, we’ll seek providers to deliver the initiatives and services in a test capacity. Later, we’ll consider other wellbeing initiatives and services to support other injury types. 

Wahine touching tree

Māori injury prevention

Oranga whakapapa is a kaupapa Māori, approach to prevent sexual violence and create safe communities that enable tamariki, rangatahi and whānau to flourish.

Kaupapa Māori health services

Health services are about supporting kiritaki when they're injured, including those with serious injuries and survivors of sexual violence.

Te takenga o ā mātou mahi

Our journey

We’ll work with local specialists to design and deliver these initiatives and services in rohe across Aotearoa. Each rohe will have its own needs, so each service will be designed independently.

Our co-design partners will bring local mātauranga and significant experience in supporting their community. They will work with iwi, ACC kiritaki and whānau to ensure the services and initiatives meet local needs.

We will take a staged (tranche) approach to establishing these solutions. This will allow us to test and ensure we have the right resourcing available to support the kaupapa in each rohe.

Engagement with iwi, with an emphasis on relationship building, will be a priority in each rohe, ahead of each tranche.

Tranche 1 (Tainui waka rohe): Design completed. Test phase underway for kaupapa Māori health services. 

Tranche 2 (Te Tai Tokerau & Tāmaki Makaurau): Design completed.  Test phase underway.

Aro tonu mai

Watch this space

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If you have any general pātai (questions) you can email us.

Email kmhs@acc.co.nz