Using our claims data

We're releasing our datasets on Anybody can use and share it.

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    Use our datasets 

    We're releasing our datasets on Anybody can use and share it.

    This aligns with the Government’s commitment to the International Open Data Charter.

    Use our datasets on

    How you can use the data

    There are no restrictions on the audience. We’ve prepared the data to be used by the public, and as a tool by other organisations or agencies.

    The data has then been aggregated into viewing tables, that allow you to view and compare the results in different ways. For example, the number of claims per year by age or by age groups and location.

    The data can be used as a point of interest, a ‘did you know’, or as official ACC statistics feeding other organisations’ workstreams. 

    Differences between new claims and active claims

    When working with this data, you should be aware of the statistical differences between new claims and active claims.

    New claims

    New claims are based on the date the claim was lodged with ACC. The claim has one lodgement date, irrespective of outcomes, decisions, or severity, and is counted as ‘new’ once.

    Active claims

    Active claims are identified each time a claim has received a payment. For example, a payment to a client for weekly compensation or a health practitioner for a service provided to a client.

    Active claims are normally higher than new claims. This is because one claim may receive several payments over time, and could be active over several years.

    Request data

    You can also email us your data requests:


    Our statistics

    Find statistics on customer experience feedback, reach of injury prevention programmes, and how many claims we accept.

    Our statistics



    Last published: 20 August 2020