Learning support for suppliers and providers
Welcome to the learning resource centre for the ICPMSK service contract.
Here you’ll find some helpful resources to help you gain a more in-depth understanding of key elements of the service.
On this page
These resources have been developed specifically for suppliers and providers who are about to start delivering ICPMSK.
The ICPMSK Service Schedule and Operational Guidelines must be reviewed to gain a thorough understanding of the service.
Learning supports
To support your learning, we’ve developed a learning playbook that provides guidance on how to complete the learnings over a five-week period. There is a mix of webinars, guidance documents and case studies to review.
The lead supplier is responsible for the completion of the learning modules and any other learning support ICPMSK providers need. As a supplier, you will get a weekly email reminder from us that will start around five to six weeks before you’re due to start the service. These emails will let you know when the resources are available and should be forwarded to all ICPMSK providers to complete the learning.
Resources
Your guided learning journey
Supplier Onboarding Playbook
Welcome to the team
ICPMSK pathway overview
Webinars
Past webinars
Click through below to watch our previous webinars.
If you missed our webinar, you can watch it online.
If you missed our webinar, you can watch it online.
If you missed our webinar, you can watch it online.
If you missed our webinar, you can watch it online.
Week one learning: Claims management
ICP Navigator
Guidance documents
Rehabilitation pathway planning
Managing kiritaki with additional injury claims
Understanding weekly compensation
Case studies
Rehabilitation pathway planning (PDF 270 KB)
Questions and Answers - ICPMSK webinar: Claims management
Q&A document - Claims management
Week two learning: How to triage kiritaki
Guidance documents
ICP Complexity Tool User Guide
ICPMSK Eligibility and Triage: Supporting a patient's entry into ICPMSK
ICPMSK Funding: Service bundles in practice
Case studies
Bundles and Exceptional Funding
Questions and Answers - ICPMSK webinar: How to triage kiritaki
Week three learning: Additional Supports
Guidance documents
Elective surgery and clinical services
Helping kiritaki return to work