Understanding treatment reviews for the Sensitive Claims Service
Treatment reviews are an important part of ongoing care for kiritaki with a sensitive claim, helping us ensure the treatment they’re receiving is appropriate, likely to be effective, and aligned with the individual’s needs.
A treatment review is an evaluation or a formal check-in to assess the effectiveness of treatment a person has received to date, and whether any changes are needed to better support their recovery. The assessor is an ACC-registered named assessment provider who is not the treating provider for the kiritaki. A treatment review provides information on:
- progress made since treatment began and information on how progress is measured
- current mental injury-related symptoms and impact on functioning
- effectiveness of current treatment strategies, including consideration of psychotherapeutic and adjunct interventions as well as medication (for example, whether therapeutic models and adjunctive therapies used are evidence-based)
- any barriers to mental injury recovery, how these are being managed, and recommendations for addressing these barriers
- recommendations for continuing, changing, or ending treatment.
We need to know if the treatment being provided is likely to improve the injury-related concerns of the kiritaki and their ability to function in everyday life. Treatment reviews are especially important when progress has stalled for kiritaki, or where there’s little improvement despite extensive treatment and other supports.
There are also important ethical and professional responsibilities to consider when undertaking evaluations of another clinician’s work, including avoiding potential conflicts of interest where the treating clinician is a friend, supervisee/supervisor, or close colleague.
Learn more
In this video, Dr. Marthinus Bekker, ACC Psychology Advisor, explains what treatment reviews are, how they’re completed, and key aspects to consider.