What we do
We help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.
On this page
Our vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.
We touch the lives of a large number of New Zealanders. The health, rehabilitation and service providers who help people who are injured, the businesses, vehicle owners and workers who contribute to the Scheme, and any New Zealander or visitor to New Zealand who's injured in an accident.
Our role is to make sure that all these groups’ needs are met, and making sure our clients get the right care at the right time, while keeping levies fair and stable. The Accident Compensation Act 2001 sets out how we run.
Safe kiwisWe motivate New Zealanders to live, work and play safely, so they can lead full and active lives.
Good partnersWe build close relationships with our partners in accident prevention and care, as well as within cultural groups and the wider community.
Responsible stewardsWe gather and wisely invest our income to meet the needs of today’s and tomorrow’s Kiwis.
People before processWe're responsive to each person’s physical and emotional needs, making it easy for people to engage with us.
Fair and openWe're fair and transparent about each person’s situation, applying common sense solutions when they're called for.
Help when you're injured in an accident
Everyone in New Zealand is covered by ACC’s no-fault scheme if they’re injured in an accident. This includes children, beneficiaries and students. It doesn’t matter if they’re working, unemployed or retired. It also includes visitors to New Zealand.
The cover we provide helps pay for the costs of your recovery. This includes payment towards treatment, help at home and work, and help with your income.
Preventing injuries from happening
Injuries can have a big impact on you, your family, friends, workmates and communities. That's why we're working with partners and communities to help you stay healthy and safe.
Your business and levies
Everyone in New Zealand who works and owns a business has to pay levies. The levies you pay provide cover for you and your employees if someone's injured. We work with you to help you manage employee injuries, while rewarding you for having a safer workplace.
Registered health and service providers
Anyone that's governed by the Accident Compensation Act 2001 as a treatment provider or registered health professional can register. We help you to become an ACC provider, help you to lodge and manage claims and make invoicing easier.