Our branches are open again. Please call before visiting. Find more information on our COVID-19 section.
If you believe we haven’t respected your privacy, you can make a complaint.
If you believe we haven't respected your privacy under our Code of Rights, you can contact us to make a complaint:
Make a complaintThe Code of ACC Claimants’ Rights
You can also complain under the Privacy Principles and Privacy Rules. Contact our Privacy Officer:
The Privacy OfficerAccident Compensation CorporationPO Box 242Wellington 6011
Email Privacy.Officer@acc.co.nzPhone 04 816 7400
Information Privacy PrinciplesHealth Information Privacy Code
You have the right to complain through the Office of the Privacy Commissioner:
How to make a complaint to the Privacy Commissioner