Online servicesCorporate documents
As we're accountable to all New Zealanders, find out about our reports, strategic plans and agreements with the government.
Statement of intent
The statement of intent summarises our strategic intentions for the next four years.
It includes our:
- medium-term outcomes
- vision
- areas of focus.
Service agreement
The service agreement is between ACC and the Minister for ACC.
It outlines for the coming year:
- the actions we plan to take
- the quality and quantity of services we provide
- the expected cost of service deliveries.
Notice of extension
ACC has been granted a three month extension to the Service agreement 2020-2021 timelines.
Service agreement 2020-2021 – notice of extension
Quarterly report
We produce a quarterly report that shows the progress of the yearly objectives, as shown in the statement of intent.
First quarterly report 2019-2020
Second quarterly report 2019-2020
Third quarterly report 2019-2020
Annual report
We produce an annual report which the government reviews. It confirms whether we've achieved the goals outlined in the statement of intent, and met government performance standards.
Annual financial condition report
We produce an annual financial condition report that assesses our financial operations, condition and liabilities.
Annual financial condition report 2019
Performance Improvement Framework - follow-up review
The State Services Commission published a Performance Improvement Framework for ACC in 2014. This is 2017 follow-up review evaluates whether we're on track to meet the performance targets set in 2014:
ACC Performance Improvement Framework - follow-up review
Gender pay gap report
We're committed to diversity and inclusion. We want a workforce that is representative of our customers – the New Zealand population. We look at what our data is telling us about our workplace and make goals to grow our inclusivity. We review remuneration data, and pay close attention to gender and ethnic pay and representation within ACC.
The ACC Gender Pay Gap Report 2020 covers our permanent and fixed-term employees. Our current data shows gender diversity is strong through most levels of ACC.
Gender Pay Gap Action Plan for ACC – February 2020
Briefing to the incoming Minister for ACC
We produce a briefing report to the incoming Minister for ACC.
Briefing to the Incoming Minister - 26 October 2017
Chief Executive's expenses
We release the expenses of our Chief Executive.
Chief Executive's expenses - 1 July 2019 to 30 June 2020 (Scott Pickering)
Past corporate documents
You can find our corporate documents from previous years in our resource hub.
Documents are available from 2012 where applicable.
If you're looking for annual reports before 2012, you can find it on the Archives New Zealand website:
Find earlier ACC annual reports
If you're looking for any other reports before 2012, email us and we'll try to help.